Negotiation Skills

Aims

Aims

There are many occasions when you may need to negotiate with internal or external customers either through formal or informal negotiations. 

The aim of this course is to enable you to:-

• Understand the Negotiation Process

• Carry out the necessary research for planning an effective negotiation

• Recognise strategies for successful bargaining

• Understand different personalities involved in negotiations

• Understand communication exchanges during negotiations

Structure

This one-day programme is based around a number of negotiation simulations whereby you can practise the skills required to negotiate effectively. These simulations are augmented by input on a variety of relevant topics and you are encouraged to carry out self-analysis on their effectiveness at negotiating. The simulated negotiations are evaluated by the trainer and by yourself. You ultimately produce a personal development plan for transfer of skills and knowledge back at work.

Content

This course will cover the following topics:

• Defining Negotiation

• Types of Negotiations

• The Negotiation Process

• Negotiation Skills

• Phases of Negotiation

• Negotiation Tactics

• Personalities

• ‘Reading’ People

• Negotiation Simulations

• Personal Development Planning

Associated Courses

Expand your knowledge and skills and book on to the following related courses:

• Assertiveness Skills

• Handling Conflict

Suitable for

This course is suitable for anyone who is currently involved in negotiations or who anticipates that their role will in future require them to negotiate.

Cost

£165 (ex VAT) – includes all course materials, refreshments and a 2 course lunch at our 1835 Restaurant.

Tailored

As well as being open to any individual, this course can be delivered:

• to meet individual company requirements

• to company housestyles and templates

• within company premises

• specifically to a group or team of staff