Managing and Leading the Team
Aims
Aims
The role of the modern manager demands that he or she has both the knowledge and skills to manage and supervise people and resources and frequently in today’s business climate they are responsible for driving through numerous change initiatives. This course gives First Line Managers the opportunity to gain insight and skills in to the role of the Supervisor.
Structure
This 2 day course is run as a workshop and is highly participative with the use of practical examples and case studies.
Content
This course will cover the following topics:
• The role of the Team Leader
• Gaining commitment and ownership within the team
• Taking a coaching role to support and manage team/individual performance
• Approaches to individual performance measurement
• Recognising a range of conflict situations
• Understanding the ways in which conflict may develop and can be resolved
• Evaluating the effects of conflict on performance and the individual
Associated Courses
Expand your knowledge and skills and book on to the following related courses:• Assertiveness Skills
• Introduction to Project Management
• Managing Change
Suitable for
Aspiring or current Supervisors/First Line Managers.
Cost
£450 (ex VAT) - Includes all course materials, ILM PDA Certificate, refreshments and a 2 course lunch.This course is also accredited with a Professional Development Award (PDA) by the Institute of Leadership & Management
Tailored
As well as being open to any individual, this course can be delivered:• to meet individual company requirements
• to company housestyles and templates
• within company premises
• specifically to a group or team of staff
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